Shipping and Returns
When it comes to shipping, we understand the importance of timely delivery and reliable service. That's why we offer a range of shipping options to ensure your order arrives as quickly as possible.
For standard shipping, you can expect your package to arrive within 5-7 business days. This option is calculated based on the weight of your product already but can be dependant on your location.
If you're in a hurry to receive your order, we also offer express shipping. With express shipping, your package will be delivered within 2-3 business days. Please note that additional fees apply for this service, which will be calculated at checkout based on the weight and destination of your order.
At Gypsea Threads, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns policy.
If you need to return anĀ item, simply contact our customer service team within 14 days of receiving your order. We will provide you with a return authorization number and instructions on how to proceed. Please note that all returned items must be in their original condition, with tags attached and in their original packaging.
Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. If everything checks out, we will issue a refund to your original form of payment within 5-7 business days.
Please keep in mind that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid shipping label for your convenience.
Thank you for choosing Gypsea Threads for your home decor and adventure needs. We strive to provide exceptional products and service, and we appreciate your business.